FEMA Approves CAP 1.2

FEMA has announced that it has approved the Common Alerting Protocol (CAP) version 1.2. This means that industry now officially knows how to properly format CAP messages to conform to a standard that's taking hold. And, it means that emergency managers now know what standard to ask their vendors to meet so that emegency alerting messages are spoken in the same language to facilitate more diverse modes of communication.

The industry sector most focused on the CAP 1.2 standard at the moment are the vendors who make equipment that support the Emergency Alert System (EAS). FEMA, the FCC, and broadcasters are modernizing and enhancing EAS. CAP 1.2 is an integral part. With the FEMA announcement made, the FCC now starts a 180-day clock ticking for requiring broadcasters to have CAP 1.2 equipment in place. Some broadcasters and equipment makers say the CAP standard is not enough, that they need still more information before they can put new EAS equipment to work. Lisa Fowlkes of the FCC's Public Safety and Homeland Security Bureau today (Thursday) told radio broadcasters at the Radio Show conference that their concerns are being heard and reviewed by the FCC.

Implementation details aside, emergency managers and broadcasters should be communicating about how new EAS works and what new opportunities it presents. We know of at least at least two capital cities who are using EAS modernization as an opportunity to put new equipment in place so the local EMA will have ability to activate EAS without going through the National Weather Service or the state. Perhaps others who don't have this capability should be discussing the same. And, certainly, as we've posted before, this would be a good time for emergency management officials to sit down with their local broadcasters to talk about how they can work together toward a better informed public.

All the best,


Rick

EMA Directors and Broadcasters, Unite!

We had an opportunity last week to attend a meeting between a county emergency management agency and local broadcasters in a mid-sized community in the mid-west. Over twenty members of the local Society of Broadcast Engineers (SBE) were there to talk about how they could work better with local emergency management. OK, let's face it. Broadcast engineers are not necessarily an exciting lot. But, in this meeting, they were getting excited.

There were a couple of things getting them excited. First, they were trying to understand new requirements surrounding the Emergency Alert System (EAS). EAS is being digitized, so the broadcasters must buy new equipment that will receive messages based on the Common Alerting Protocol (CAP). Before too long, FEMA will announce that it has approved the CAP 1.2 standard. Broadcasters will then have 180 days to put new equipment in place. When asked how they feel about the requirement, they slapped me around a bit and said, in effect, "it doesn't matter how we feel, we're going to do it because it's a requirement".

The second thing getting them excited, and this is really the point of the post, was the fact that the county had taken the initiative to get their opinion about the county's plans to enhance its notification program - sirens, telephone notification, etc included. This excitement was positive. They clearly appreciated the county asking for input. And, the main theme of their input was, make sure other notification technologies used by the county also follow CAP standards. They liked the idea of the same message, in the same format, being used to activate EAS and other notification tools. (Now, this is not to suggest that EAS is activated everytime the county uses their other notification tools.)

Certainly, it's not uncommon for local public safety and broadcasters to work together. But, this would be a good opportunity for emergency management and other public safety to step up engagement with broadcasters and local cable companies. The CAP requirements have them talking. So, why not seize the opportunity to sit down with them, hear their concerns, and talk about ways to better work together? Local SBE chapters are a good place to start.

All the best,

Rick

Radio Used as Backbone for Notification Test

This week, Metis Secure Solutions announced the completion of a project funded by FEMA to illustrate the effectiveness of sending emergency alerts through the FM Radio Broadcast Data System (RBDS) method. RBDS is a U.S. radio industry standard for transmitting digital information to radio receivers. It's the technology that drives your ability to see song/artist information on a car radio, and can be used to deliver other types of data such as emergency alert messages.

There were four tests--one of them originating with the common alerting protocol (CAP) format. Each alert activated voice, text, lights and sirens (these devices are capable of receiving and interpreting the radio signal). Alert text was sent in English and Spanish, and the alert voice was activated in English, Spanish, and Korean.

Typically, mass notification systems rely on Internet protocols or mobile phone networks. It will be interesting to see what future applications emerge as this radio-oriented concept continues to gain traction.

Best regards,

Lorin

FEMA Conducting National Alert & Warning Inventory

Emergency managers, don't be surprised to hear from a FEMA contractor with lots of questions about your local public alert and warning systems. FEMA is doing a nationwide inventory to find out the depth of alert and warning systems across the country. Here are some of the things you may be asked:

- What functions are your system designed to accomplish, and how often is it used?

- Who has authority to activate, and under what conditions?

- What's your system's brand and age? Are you pleased with it?

- What are the costs: maintenance, labor, utility, and training?

- Is the system accredited/certified?

- Is the system backed-up and how?

Plus, FEMA wants to know if you have public alert and warning systems that are not currently operational or cause a distraction for one reason or another. And, if you have desires for systems you don't already have, FEMA wants to know about that, too.

The survey is being conducted by a contractor for the Integrated Public Alert and Warning System (IPAWS) program. Results will be used to help IPAWS accomplish its Congressional and Presidential mandates to provide integrated services and capabilities to state and local authorities to enable them to alert and warn communities through multiple communications methods.

At this point, the most "mature" IPAWS initiatives are digitizing the Emergency Alert System (EAS) and working toward a 2012 launch of cellular broadcast alerts through CMAS (Commercial Mobile Alert System). IPAWS has also been showing off a demo system that uses a wide array of communications methods...lots of lights flashing, and sounds blaring. (Congress is getting a demo of it this week.)

We're interested in getting comments on IPAWS, in learning more about what people know about IPAWS, and how IPAWS can do a good job of making sure the right people know about it. Feel free to contact me at rick.wimberly@galainsolutions.com or Lorin at lorin.bristow@galainsolutions.com or comment through the post.

All the best,


Rick

3 Alerting Companies Make Top Growth List

Three companies that sell emergency notification solutions have made "The Inc. 5000". The Inc. 5000 is Inc. business magazine's list of the 5000 fastest growing companies in the U.S. The three companies are MIR3, Amcom, and Send Word Now.

MIR3 finished 865th with reported growth of 348%. Amcom was 895th with 336% growth. Send Word Now finished in place 1228 with 243% growth.

MIR3 and Send Word Now appear to focus primarily on the private sector, but claim government customers, too. Amcom sells lots of other public safety stuff, in addition to automated notification.

With major changes ahead for the industry, we'll be interested in seeing who finishes where next year.

All the best,

Rick

New Jersey Looking to Create a Specialized Notification Registry

New Jersey is in the process of passing a bill to create a specialized emergency notification registry. The voluntary registry would be used specifically to notify family members when a person is involved in a serious automobile accident.

According to an AP article by Bruce Shipowski, the measure would allow individuals with a New Jersey driver's license or state identification card to submit the name and telephone number of an emergency contact to the Motor Vehicle Commission. If the person is seriously injured or killed in an auto accident, law enforcement personnel would use the registry to notify the emergency contact.

The measure is known as "Sara's Law," in honor of Sara Dubinin, a 19-year-old resident of Sayreville, NJ who was critically injured in an auto accident. It took responders 90 minutes to determine her identity and notify her parents. Tragically, Sara slipped into a coma en route to the hospital and never regained consciousness.

While this is not a mass notification solution of the type we typically discuss here, it will be interesting to follow nevertheless for two reasons. First, state-wide notification initiatives of various types are being considered across the country. Though limited in scope, this is another example of a state legislature recognizing the need for some form of notification system.

Second, assuming this measure passes, it will be interesting to see how the public responds to sign-ups. Convincing citizens to sign up for voluntary registries is no small feat as evidenced by notification programs across the country. However, the simplicity and focused nature of the program may compel people to participate. It's reminiscent of the "ICE (In Case of Emergency)" initiative where people are encouraged to enter emergency contact information in their mobile devices under the heading of "ICE". This idea was conceived in 2005 by an EMT in the United Kingdom and has spread virally across the globe in a relatively short amount of time.

Will this pass and be a successful statewide initiative? Only time will tell. In the meantime, the public discussion certainly helps highlight an important issue.

Best regards,

Lorin

Watch Out for Fake EAS Tones

There's a radio commercial that's been airing in some markets that's accidentally setting off Emergency Alert System (EAS) alerts. The commercial by the gas company Arco uses the same tones used to activate EAS alerts.

The Society of Broadcast Engineers (SBE) has put its members on alert. The problem exists only in markets where the Arco commercial is airing on local radio stations and, according to the SBE, where certain equipment is used by the local stations.

SBE has posted the commercial here.

Arco is owned by BP. Now, we have to wonder, BP, don't you have enough trouble already?

All the best,

Rick