An internet search for notification and alerting vendors produces well over a hundred companies. Clicking through the search results, you'll find an amazing number of these companies claiming to be leaders. Depending on how you define leadership, we suspect some are over-stated and some are justified.
If longevity and customer list count, Dialogic Communications Corporation (DCC) is one of those leaders, and DCC's management leadership is changing. Scott Alfieri has resigned as President of DCC. He's been President during a period of transition. The company was sold to PlantCML®, which then bought DCC competitor REVERSE 911®. DCC took over much of REVERSE 911® operations. Meantime, the PlantCML family was sold to EADS, the huge European company best known in the U.S. as owners of Airbus.
We've worked closely with Scott for years. (Full disclosure: Both Lorin and I worked for DCC and PlantCML.) We know him to be very energetic, even passionate - a forward-thinker and always up for a challenge. Scott told us, "This is a good time for me to go. I leave behind a stronger team with a new leader I have confidence in. I am in an exciting time of discussion and opportunity".
Scott will be replaced by Bob Freinberg, who's been named Vice-President and General Manager. This is not Bob's first stint with the company. He was at one time Vice President of Sales for PlantCML. We haven't worked as long or closely with Bob as we have with Scott, but we know Bob to be quite capable and professional.
What does all of this mean for the alerts and notifications industry? Well, hard to tell at this point. We do believe this is an industry in transition. The key players are changing, technology is advancing, government programs are evolving, standards are being created, and public safety customers are trying to figure it all out.
We're always interested in leadership changes in the industry. If you know of any that you think would be of interest to emergency management professionals and the industry, please let us know.
All the best,
Rick
Wednesday, December 2, 2009
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